Frequently Asked Questions

MSSP stands for Managed Security Service Provider. It’s like having a dedicated security team on call 24/7, but without the cost of hiring one in-house. We monitor, protect, and respond to cyber threats so you don’t have to.

MSPs (Managed Service Providers) focus on keeping your tech running (printers, Wi-Fi, software updates). As an MSSP, we focus on keeping your business secure: blocking hackers, preventing phishing, monitoring your systems, and ensuring your data is safe. We can work alongside your MSP if you already have one.

Yes — in fact, small businesses are often the most vulnerable. Hackers know you don’t have a huge IT department, which makes you an easier target. We make sure even solo entrepreneurs have strong, affordable protection.

Not at all. We welcome and serve all business owners. That said, we bring special empathy and experience working with women-owned and LGBTQ+ businesses, who are often underserved or overlooked in the tech world.

Absolutely. We pride ourselves on plain-English explanations. No jargon, no condescension. You’ll always know what we’re doing, why it matters, and how it protects your business.

Nope. Whether you’re a solo entrepreneur with a laptop or a team of 50 with remote contractors, we have packages to fit your size and budget.

Fast. Most issues are handled within minutes and resolved remotely — no waiting days for someone to show up.

We offer a 100% no-small-print satisfaction guarantee. If you’re not happy, we’ll make it right. If we can’t, you don’t pay.

Yes. Many MSPs handle IT support but don’t specialize in cybersecurity. We partner with MSPs to add our security expertise to their services, giving you the best of both worlds.

That’s where we shine. With Security Done Easy, you can confidently say: “Yes, my business is secure. We have professional cybersecurity protection in place.” That’s a powerful message to clients, partners, and investors.